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Privacy Policy: What We Keep and Why

Your pkokbet account runs on your mobile number and wallet, so this page spells out which records that creates, who can see them and how you get them changed.

Mobile number is your loginCookie choices stay yoursAsk for a copy of your dataPolicy changes told in advance

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ASK US DIRECTLY

Reaching pkokbet About Your Data

Getting hold of us about your data should not feel like a maze. Write to privacy@pkokbet from the address on your account, or open live chat and ask for the privacy desk. Tell us your mobile number as it appears in your profile and the wallet you used, whether that is bKash, Nagad or Rocket, so the agent can find your file without asking twice. Every request gets a ticket number you can quote when you follow up.

HOW WE HOLD IT

Cookies, PINs and What We Retain

Security on your account is mostly small steps done properly. First login asks for your mobile number, then a one-time code by SMS; you set a PIN after that, and we store it hashed rather than readable. Cookies do a narrower job than most people assume: a session cookie keeps you signed in, a preference cookie remembers your language. Clear them and you simply sign in again. The rest is retention, where transaction records stay for the period the law sets and the remaining profile goes when an account closes.

Data We Hold

Account profile, wallet transaction references from bKash, Nagad, Rocket or Upay, login device details, and the sections you open — cricket markets, live tables, titles such as Roulette BlazeSpin.

Cookies And Logins

A session cookie keeps your login alive; a preference cookie remembers language and layout. Neither one carries your PIN, and you can clear both from your phone browser at any time.

Account Security

The SMS code plus the PIN you chose is the whole lock on your account. Nobody from pkokbet will ask for that code by phone, so treat any such call as a fake.

Retention And Changes

Ask for a copy, a correction or a deletion by email and we log the request with a ticket number. Financial records stay for the period the law requires; the rest goes when an account closes.

Your Data and the Law Where You Live

pkokbet Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Here is the short version of how we treat your data. We collect what an account actually needs: your mobile number, the name that matches your wallet, transaction references from bKash, Nagad, Rocket or Upay, and the device details that help us spot a login that

1
does not look like you. Nothing goes on file without a reason we can explain in one sentence, and we do not sell your details to outside list brokers. Where you live changes the rules. Privacy law differs country to country, and we cannot apply the
2
same handling in a region where the service is not offered. Access depends on your local law and eligible regions, so if you are outside Bangladesh, check what applies to you before you open an account. If a lawful request arrives from an authority, we hand
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over only the fields it names, usually account identity and wallet references, and we record that disclosure in our log. Your wallet provider handles the transfer on their side, so their own policy covers what they see. Close your account and the profile goes; what remains
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is the financial record the law requires us to keep. Before we change this policy in a way that affects what you agreed to, we tell you by SMS or email.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Questions We Get About Your Data

These are the questions our privacy desk answers most often, written the way we would say them on chat. If yours is not here, send it across and a person reads it.

Your mobile number, the name matching your wallet, and references from the bKash, Nagad or Rocket transfer you used. We also log device details, logins and the sections you open, like cricket markets.

We keep the reference number, amount and date of each wallet transfer, since a payment query cannot be traced without them. We do not store your wallet PIN.

Yes. Email the privacy desk from the address on your account and say you want a copy. We confirm your identity through your registered mobile number, then send the file in a readable format.

The profile is removed and your login stops working. Transaction records stay for the period the law sets, because finance records outlive an account, and we delete the rest once that window closes.

You can count the cases on one hand: your wallet provider when a payment moves, and an authority that sends a lawful request naming specific fields. Nobody buys your details from us.

We send a short notice by SMS or email to the contact attached to your account before a change takes effect, and the updated page shows the new date. Keep your number current.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Privacy Policy: What We Keep and Why

Reaching pkokbet About Your Data

Cookies, PINs and What We Retain

Questions We Get About Your Data

01 What personal data does pkokbet collect when I open an account?

02 Do you keep my bKash or Nagad transaction details?

03 Can I ask for a copy of the data you hold on me?

04 What happens to my data if I close my account?

05 Do you pass my details to anyone outside pkokbet?

06 How will I hear about changes to this policy?

Privacy Policy

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